1、Q: Opening RCU settings (select room > device-info > Modify-RCU), in 'lock' tab (attached image), what 'Access Type', 'Unlock' and 'Attribute' means how A: 1.Access Type-it is asking for do you want setup the door lock used for a public type door, for example a public gate (dinner room, main gate, meeting room ect) will allow all type cards of the hotels can open (access) the gate?

2、Q: Opening RCU settings (select room > device-info > Modify-RCU), in 'basic' tab (attacched image), what 'Extended parameters' means how we can use this? A: Opening RCU settings (select room > device-info > Modify-RCU), in "basic" tab (attacched image), what "Extended parameters" means and how can we use this?

3、Q: We need some information about the possibility for the system to mantain a specified temperature even though the room is not rented..... A: Yes! You get the correct understanding: system setting temp-for all rooms-yes!

4、Q: Our client told us that the application ('Frontdesk' > 'Information statistics list') can't receive the events from RCU such as 'DND', 'Please wait'? A: May be its clock doesn't work well. Solution: please use software to adjust the clock (calibrate clock )

5、Q: We need to know if the guest is in the room or not, and the information such as DND and Clean A: Yes! We have the room plate of 220V50HZ. It's a standalone type, and needs to be wired!

6、Q: Can Bonwin locks be docked with other hotel management softwares? A: Yes, you can provide SDK, so that hotel management software company can try docking.  Our wireless locks has been successfully docked with Fedilio Opera. Bonwin Company is improving based on scientific and technological innova...

7、Q: Hotel Room Control System Can Help Hotels Attract More Guests A: At present, China's hotel industry has entered a stage of rapid development, apartment hotels, boutique hotels and other rapid development. In some areas, the hotels supply growth exceeded the hotel demand growth. New hotels continue to ...