1、Q: Opening RCU settings (select room > device-info > Modify-RCU), in 'lock' tab (attached image), what 'Access Type', 'Unlock' and 'Attribute' means how A: 1.Access Type-it is asking for do you want setup the door lock used for a public type door, for example a public gate (dinner room, main gate, meeting room ect) will allow all type cards of the hotels can open (access) the gate?

2、Q: Opening RCU settings (select room > device-info > Modify-RCU), in 'basic' tab (attacched image), what 'Extended parameters' means how we can use this? A: Opening RCU settings (select room > device-info > Modify-RCU), in "basic" tab (attacched image), what "Extended parameters" means and how can we use this?

3、Q: We need some information about the possibility for the system to mantain a specified temperature even though the room is not rented..... A: Yes! You get the correct understanding: system setting temp-for all rooms-yes!

4、Q: Our client told us that the application ('Frontdesk' > 'Information statistics list') can't receive the events from RCU such as 'DND', 'Please wait'? A: May be its clock doesn't work well. Solution: please use software to adjust the clock (calibrate clock )

5、Q: Is it possible to program the lock with BWR673 or only download the records from the lock? A: BW803 standalone type lock system - two methods to get unlock records....

6、Q: Is it possible to use the European standard mortise in the network lock? A: Yes, the following two model locks can use Euro mortise: BW883SC-T6(E) and BW883SB-T6(E).

7、Q: Do you have bluetooth, QR or NFC locks? A: No,we don't. BW883 wireless hotel lock has many unlock method, ...

8、Q: Is it possible for our logo to be implemented in software? A: No, we can not put oem logo into SW, we can only supply two type SW:...